Essential phone numbers and emergencies in New York
Medical emergency, lost item, card fraud... Here are the key phone numbers to know in New York to get help when you need it.
You’re in New York and facing an emergency? Here are the numbers you need to know.
Emergency number in New York: 911
- Call 911 to reach the police, New York Fire Department, or an ambulance. The call is free and works with any phone service. You don’t need to dial a country code, and you don’t need a US phone plan. This number also works in Europe to reach emergency services there.
- If you need help on the street, approach an officer from the NYPD (New York Police Department). Officers are always courteous and helpful.
Lost and found numbers in New York
- Lost your phone or another item on New York public transportation? Contact the lost and found service right away.
- For items left on the subway or bus: +1 (212) 712-4500.
- For items left in a taxi: call 311. You can also reach them at +1 (212) 639-9675.
How to block a credit card
- Lost your credit card or noticed suspicious charges? Block it immediately.
- Contact your bank directly using the number on the back of your card or in your account documents. Call collect or use a toll-free number to avoid extra charges.
- Before you travel, email yourself your bank’s customer service number. You’ll have it handy if you need it.